Live AGENT

AI operations layer for hvac contractors.

HVAC AI Employees (hvacaiemployees.com) is the hvac deployment in the AI Employee Network. Same engineering core as the other five verticals, calibrated specifically for the vocabulary, emergency patterns, seasonality, and field service management tools that hvac contractors actually use.

Vertical 01 of 06
Trade HVAC
Prototype 12 hours
FSM integrations ServiceTitan, Housecall Pro, Jobber, FieldEdge
WHAT WE BUILT

What makes the hvac deployment different.

HVAC AI Employees runs the same shared infrastructure as the rest of the AI Employee Network: 24/7 call answering, trade-specific intake triage, FSM integration, lead follow-up, SMS and chat with shared context, review collection, and flat monthly pricing. What is calibrated specifically for hvac contractors is the vocabulary the agent uses, the emergency triage logic appropriate to hvac work, and the seasonality model that drives capacity planning.

On vocabulary: the agent handles SEER ratings, tonnage, ductless mini-splits, R-454B refrigerant transition, A2L classification, Manual J calculations, EPA 608 questions natively. On emergency triage: A no-cool call in 97 degree heat with a chronically ill occupant routes to immediate dispatch. A noise-from-the-condenser call routes to next-business-day. Generic receptionists treat both as the same call.. On seasonality: HVAC is bimodal. 73 percent of annual revenue arrives in 6 months. Peak-week call volume can triple overnight. The agent does not change behavior in July versus April; the contractor does not get surprise per-minute bills. On integrations: bookings write directly into ServiceTitan, Housecall Pro, Jobber, FieldEdge so the dispatcher does not have to reconcile a parallel calendar.

TECH STACK
Cloudflare PagesCloudflare WorkersVoice AIInter + JetBrains MonoServiceTitanHousecall ProJobberFieldEdge
OPERATIONAL METRICS

By the numbers.

01/6
Network position
12h
Prototype delivery
Flat
Monthly pricing
Trade-native
Vocabulary tuning
24/7
Call coverage
Same-shop
Per-deployment training
CAPABILITIES

What this hvac deployment includes.

Trade-native call intake

The agent recognizes and routes hvac-specific call patterns natively. SEER ratings, tonnage, ductless mini-splits, R-454B refrigerant transition, A2L classification, Manual J calculations, EPA 608 questions are handled without confusion.

HVAC-specific emergency triage

A no-cool call in 97 degree heat with a chronically ill occupant routes to immediate dispatch. A noise-from-the-condenser call routes to next-business-day. Generic receptionists treat both as the same call.

FSM integration

Direct booking write-through to ServiceTitan, Housecall Pro, Jobber, FieldEdge. No parallel calendars, no reconciliation work for the dispatcher.

Seasonality-aware capacity

HVAC is bimodal. 73 percent of annual revenue arrives in 6 months. Peak-week call volume can triple overnight. The agent does not change behavior in July versus April; the contractor does not get surprise per-minute bills.

Lead follow-up and re-engagement

Silent estimates and cold quotes get automated follow-up appropriate to hvac sales cycles.

Shared-context SMS and chat

Same AI across phone, SMS, web chat. Context carries across channels.

Review collection routing

Post-job outreach in the satisfaction-fresh window. Public 5-star reviews to Google, complaints routed privately.

12-hour prototype process

Each hvac contractor onboarding starts with a hand-built prototype trained on their specific shop. Tested before any payment.

Flat monthly pricing

No per-minute billing during hvac peak season. Pricing predictable through the volume spikes that matter most.

WHY THIS PROJECT MATTERS

Why hvac fits the AI Employee model.

HVAC contractors live with the same operational pain as the rest of the home service trades: missed calls leak revenue, peak-season volume overwhelms front offices, and after-hours coverage is expensive to staff with humans. The AI Employee model addresses all three at a price point that works for $500K-to-$5M revenue contractors.

What makes the hvac deployment specifically defensible against generic AI receptionists is the trade calibration. SEER ratings, tonnage, ductless mini-splits, R-454B refrigerant transition, A2L classification, Manual J calculations, EPA 608 questions sound natural in the agent's voice rather than awkward. Hvac customers detect competence in the first 30 seconds of a call, and the network's training discipline is what produces that competence.

RELATED WORK

More from the portfolio.

READY WHEN YOU ARE

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